Grand Rapids Auto Repair

It feels good to work with folks that have such extensive experience and expertise with the Acura brand. With them maintaining my car, I feel like I can expect it to last 200k miles or more. I've come to appreciate the car's design and build quality over time, and I also get the feeling that it is truly cared for when at the shop. Thanks, AutoCentric, I'm glad I found you.

After another shop told me I needed $1100 dollars of work to my truck in order to do a alignment after I repaired front front end, I took my truck to Auto Centric for a second opinion. They called me in the am and told me everything was tight and it would be done by 3 pm. They called me at 1 pm and told me it was done and ready to be picked up. I am mad I didn't go there in the first place but you live and you learn. I would recommend them to every one. Thank you for the great service. 5 star service.

My car died while visiting Grand Rapids. I am from Columbus, OH. Never a good thing to have a break down, but not good when you are out of town! The service was fast and the price was comparable to what we would pay in Columbus. I felt they went above and beyond as far as service for this out-of-towner! Highly recommend!

I have been to Auto Centric twice now and I will say it was from there reviews that made my decision to give them a try and I have been 100% happy with there service as well as everyone I have talked to. I had them replace a timing belt on my 2011 pilot , that was 15,000 miles ago. I have had service done there twice both times 100% satisfied, they are now my go to service people on my Honda's and I live in Cadillac the 100 mile drive is well worth it.

Exceptionally positive experience! I am extremely particular about who services my vehicles, and did extensive research before selecting Auto Centric for a timing belt replacement on my Lexus. They did not disappoint. Their honesty, communication, attention to detail, and cleanliness are all exemplary. I traveled over 100 miles to have my car services by AutoCentric, and would gladly do it again. Truly outstanding experience.

Strongly recommend this company. Very strongly recommend. They completely understand what great customer service looks like. Super friendly. Super authentic. They have a very thoughtful customer waiting area. I cannot think of a single negative element of their business that is worthy of noting. I didn’t have any issues with my repairs and service but I am very confident that if I wasn’t 100% satisfied, they would make everything right, by any means necessary. This place has the management and vision to have a very long and successful business. And more power to them. They are doing everything right. Let them earn your business, you won’t be disappointed.

I was very happy with the transmission and brake service and the alignment made a noticeable difference. Pricing was very fair.

Tom, Greg and the team at AutoCentric will take great care of you! Before going to the dealer or someone else....give AC a call first. They are a place you can trust.

We felt you were very thorough and took the time to explain what needed to be fixed and why.

Very easy to set up service, services were well explained and overall great customer service. Would recommend to friends and family.