Trusted Grand Rapids Auto Repair Experts

Experience honest, reliable, and friendly car care from ASE-certified technicians dedicated to keeping your vehicle safe and running smoothly.

Get to Know Auto Centric in Grand Rapids

At Auto Centric, we blend decades of industry expertise with a commitment to top-quality auto repair and maintenance for drivers throughout Grand Rapids, MI. Our state-of-the-art facility on Plainfield Avenue is equipped with the latest computerized diagnostic and service technology, allowing us to handle everything from routine maintenance to complex repairs for all makes and models. Our ASE-certified technicians and Michigan State Auto Mechanic licensed staff are passionate about keeping your vehicle running its best. We take pride in delivering clear communication, honest recommendations, and friendly service every step of the way. From the moment you walk through our doors, you'll notice our dedication to professionalism and customer care.

Our Core Values

Principles That Guide Our Service

  • Commitment to Continuous Learning and Excellence

    Our team participates in ongoing training to stay current with industry advancements, ensuring expert service for every vehicle.

  • Honesty and Transparency in all We Do

    We provide clear, honest recommendations and transparent estimates, building lasting trust with our Grand Rapids customers.

  • Customer -Centered Approach to Service

    Every decision and service is focused on meeting your needs and ensuring your satisfaction with each visit to our shop.

  • Integrity and Professionalism

    We uphold high standards for every repair, treating each vehicle and customer with respect, care, and professionalism.

  • Dedication to Safety and Reliability

    Your safety is our priority.  We use quality parts and advanced diagnostics to keep your car dependable and secure on the road.

Meet the Team!

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Tom Ham

Owner

Tom has been in the automotive industry since 1971. He opened Auto Centric in 1978. He is involved in Automotive Management Services. He enjoys biking, car races and spending time in Florida in the winter. He still holds a Michigan Automotive Mechanics License.

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Tom Pavek

Lead Service Advisor

Tom started with Auto Centric in 2022.  He moved from Pennsylvania with his wife and 2 cats in 2020.  He and his wife are both avid runners.  When not running they are hiking or hanging out at the beach!

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Gage Vande Woude

Service Advisor / LicensedTechnician

Gage has worked in the automotive industry since 2018. You may find him at the front desk when you come in or in the back working on a car. He enjoys modifying vehicles and rebuilding 2-stroke jet skis. He is a very detailed person and is a great asset to Auto Centric.

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Shane Sullivan

Licensed Master Technician

Shane has been working on cars since 2013. He is married and has 2 boys. He came to Grand Rapids in 2019 and has been with Auto Centric since. Shane enjoys running, watching sports and spending time outside with his family.

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James Palmer

Licensed Master Technician

James started in 2020 at Auto Centric.

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Dan Robinson

General Maintenance

Dan is retired and works for Auto Centric part time.  He has been with us since 2018.  He keeps the whole place looking spotless!

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Carter Jones

Licensed Technician

Carter is new to Auto Centric. He is starting his automotive career here with us! He enjoys anything related to autos/trucks off roading. He also enjoys hiking and golfing. We are thrilled to have him with us.

After Hours Drop-Off Instructions:

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After Hours Pick-Up Instructions:

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Excellence in Every Service We Provide

See how our commitment to quality and customer satisfaction sets us apart from other auto shops in Grand Rapids.

Auto Centric

5355 Plainfield Avenue Northeast, Grand Rapids, MI 49525, United States

+1 616-364-4001