Grand Rapids Auto Repair

363 Reviews
Give Us a Call: (616) 364-4001
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Priceless...

We couldn't buy genuine, candid compliments such as these!

5

I've been going to Autocentric (Tom's) for the fourteen years. I have been happy with every interaction with the variety of vehicles we have owned over the year, both foreign and domestic. Customer service and communication has also been wonderful. The new web approval process for repair recommendations was really easy to use! Outstanding job everyone!

Thank you, Sean! Loyalty means a lot to us! Glad that over the years we have given a 5-star rating. Glad to see that you love the new web approval.

- Auto Centric
5

Excellent, prompt service.

Thank you, Brent. We are happy to see that your visit was a success!

- Auto Centric
5

Never been caught on the side of the road since having regular service done here. Always keep me informed as any issues that need to be addressed. Always timely and I have great confidence in the personnel.

Thank you, Bill. You are the one that takes great care of your vehicles we are just here to help make that happen! Thank you for your loyalty!

- Auto Centric
5

Did a great job on all 4 tires!

Great! Glad to hear that you like those tires, Stuart! Glad we could do those for you!

- Auto Centric
5

Reliable work performed in a timely and professional manner as always. Don't like to take my vehicles anywhere else.

Thank you, Grant. It is always a pleasure to work with you! See you next time!

- Auto Centric
5

Diagnosed and repaired car in a timely manner. Waiting room was neat & clean & stocked with Keurig coffee and bottles of water. Estimate was correct. AAA was a welcome bonus.

Thank you, Roger, it was a pleasure to service your Nissan Maxima. We are glad that we got the muffle replaced and the back to its normal sound! Thank you and we will see you next time!

- Auto Centric
5

Great service!

Thank you for your loyalty, Tom! It's been great getting to know you, your family, and the family of Infiniti's. Thank you for your support!

- Auto Centric
5

The best customer service in western Michigan! IMO Greg and the Team treated my daughter and her car like they were family. Did a great job in keeping us informed as to every detail of what was needed to get her back on the road in a timely manner. Greg saved her more than $5000.00 over what Berger wanted to charge her for what they diagnosed as the need for a complete new engine! [Obviously not needed) We have found a new friend in Grand Rapids! Thanks Greg, Tom and the team at Auto-Centric!

Wow! Thank you, Larry. It was a pleasure to meet you and your daughter and to be able to get her back on the road! We treat everyone like we would like to be treated and I'm glad that we can add you to the Auto Centric family. We are happy to call you our friend as well and if you need anything we will be here to help!

- Auto Centric
5

Great service and great pricing

Thank you Chris! Glad to hear that we hit the nail on the head with both of those.

- Auto Centric
5

Excellent Service, Excellent comunication, Fast In & Out Quality Services A+A+A+

Thank you Tammy, we really appreciate you sharing your experience with others. We are so happy to see that your visit was a 5-star visit. We strive for that each and every time!

- Auto Centric
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