Grand Rapids Auto Repair

Last June Auto Centric replaced the alternator on my daughter's vehicle, recently it fail, we contacted Auto Centric and they immediately scheduled an appt. determined that it was a failed alternator and took the need steps to replace it. Still under warranty and they stood behind it. In today's times that is becoming a rarity. Thank you Auto Centric.

Great customer service and communication

I have been going here for my auto servicing for years now. Always great work, great communication through the process. I was once using the dealership, but so glad I found Auto Centric.

5 stars

Everything was fine

Always able to get my car in quickly. Thankful for them explaining things thoroughly and giving sound advice on repairs.

I went here just to set up a brake flush, and they were able to get me in immediately and out the door in an hour. The waiting room is fabulous, very comfortable and quiet. So impressed

My son’s car that was purchased two days ago broke down and AAA towed it to Auto Centric. They attempted to give us an estimate on the repair, but the bottom of this car was rusted out. They took pictures to show us how badly deteriorated the frame was. They were completely honest about the cost to repair it, and we decided to return it to Shoreline Motors in Muskegon, where it was purchased. I was amazed they didn’t just nickel and dime us like most places in GR. They were honest about their assessment, highly professional, and so kind.

Very good, as always

Communication was excellent, always keeping us informed. The shop and waiting area are clean and bright. The technicians worked to find the most economical solution to our tire/wheel issues and our car was repaired ahead of what we were told to expect. This seems like a very trustworthy, competent business.