Grand Rapids Auto Repair

These people are awesome! I had such a rough time with my car problems and they came to my rescue with affordable prices and quality parts. The moment I talked to Greg on the phone he was honest and upfront with me about pricing. They made time for me in their schedule. It was such a painless process, and they fixed my electric problem! Thank you Auto Centric for providing honest work with exceptional customer service. I appreciate your diligence and work ethic! Also, GREG was a pleasure to work with. He is a hard worker and was extremely accommodating. They truly care about their customers. Shout out to GREG for great customer service!

I had an Oldsmobile Cutlass Supreme recently repaired here. I took it in for bad suspension and some front end issues. They did a full inspection of the car and jotted a few notes down on some things I didn't even know were going bad, and they ALWAYS called me to let me know about things before they actually did the repair, and to ask me what I wanted to get done. They prioritized the things that needed fixing starting from the most urgent, and were honest in telling me that some things did not need to be fixed right now, but should get looked at down the road. Their cost estimates were pretty much spot on, and the staff was very friendly and helpful. I will come back for my next servicing. Thank you!

Upon entering the office, the waiting area is very nice and there even is a kids area in a corner. However, the layout of the office/front counter is a little weird. They had great communication with me and their estimates, paperwork, etc. is very organized. They gave me a loaner car - an older model Lexus - which was very nice. Good customer service. Not so sure on if the pricing is fair yet.

VERY HONEST AND ACCOMMODATING. EXCELLENT WORK. I do most of my own car maintenance, and am very particular about who works on my vehicles. I needed the timing belt replaced on a 1997 Lexus, and thought the job was a bit beyond my capabilities. I thoroughly researched capable shops in my area, and Auto Centric really stood out as the best. They did not disappoint. Their communication was excellent and their prices were very fair. They did EXACTLY what they said they would do for LESS than the quoted price. They were WELL worth the 100 mile trek from Saginaw. Truly outstanding!

VERY HONEST AND ACCOMMODATING. EXCELLENT WORK. I do most of my own car maintenance, and am very particular about who works on my vehicles. I needed the timing belt replaced on a 1997 Lexus, and thought the job was a bit beyond my capabilities. I thoroughly researched capable shops in my area, and Auto Centric really stood out as the best. They did not disappoint. Their communication was excellent and their prices were very fair. They did EXACTLY what they said they would do for LESS than the quoted price. They were WELL worth the 100 mile trek from Saginaw. Truly outstanding!

Knowledgeable, thorough, ethical, nice to do business with

I am now on my second car that I have had Auto Centric servicing. The staff is very kind and helpful from start to finish. I personally love that they give you a detailed printout of the work that is done as well as recommendations of other things to keep an eye on, because I am terrible about record keeping myself. I will happily continue to use them with cars and would have no problem referring others to use them as well..

AutoCentric is great! Friendly intelligent service that makes you comfortable.