Grand Rapids Auto Repair

Good. The maintenance guy explained everything to me and gave me options.

I was very pleased band will return

All things were very good. I do feel prices were a little high, aggravated in my case by the fact that we brought the car in for an Air Conditioning Fix... it appears that we paid approx. $129... and did not get a fix because you could not get it to fail. We just arrived in Yuma, Arizona yesterday, and believe me - it has failed! :-) (not your fault on it not failing for you) We will be back in December for the Holidays, and may stop in and see if there is anything more we can do with A/C... We need it in Arizona!

Great auto repair facility; competent and trustworthy. They will inform you about other potential problems with the vehicle without pressure to have the work done there. Excellent customer service as well.

Exceptional service.

Very professional

Knowledgeable service agent who explained attributes of synthetic car oils.

It’s great but You should find out how you can not charge costumers to check their vehicles.

Best oil change experience I've had.

Overall satisfied. For some reason, my climate panel greyed out "A/C" button which is usually lit and the air circulation button reset to outside air. It hasn't changed. I returned because of it, but both people I spoke to about it were very kind (I was a bit stressed) and said if it persisted to call. Good customer service from start to finish. But the car is running well.