Reviews

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April Conley
★★★★★
03/05/2024
Direct
First of all, let me say that this is the cleanest automotive place that I have ever been in, dare I say, cleaner than dealerships as well. it looks like a very nice place to stay and wait for your car though I chose to have their really nice driver drive me home. They looked over my automobile for a problem that I already knew existed, I just wanted a second opinion. They came in much lower than the dealership quote. They also did their 10 point safety inspection over my whole vehicle and didn’t try to sell me on any other unnecessary repairs. I paid around $100 for the diagnosis but I know they had many many hours into my car, I feel bad how little I ended up paying. I will definitely go back to them the next time anything happens with my vehicle.
Kristin
★★★★★
03/03/2024
Direct
Amazing service. Explained the entire process and James took care of just about everything for me car and it runs beautifully. Couldn’t have asked for a better price with everything and better service
Anonymous
★★★★★
01/30/2024
Direct
Got me in quickly and have a good way to pay.
Anonymous
★★★★★
01/28/2024
Direct
Great service
Billy P
★★★★★
01/21/2024
Direct
Auto Centric always does a first class job, excellent advice. always on time and car runs great after the service.
Andrea Emmons
★★★★★
01/09/2024
Direct
Thank you so much for always being so honest and forthright. I really appreciate you all.
Philip Levitt
★★★★
01/08/2024
Direct
Good service, timely and fairly priced. The recommended services might be aggressive though. They recommended spark plugs but my owners manual says 100k miles, not the 60k suggested.
.ike zubrickas
★★★★★
12/30/2023
Direct
your car will allways be fixed right the first time at their shop you won't have to bring it back for a 2nd visit
Bill Staggs
★★★★★
12/26/2023
Direct
My "go to" people. Always honest, always fair.
Dennis Schripsema
★★★★★
12/26/2023
Direct
Great service as always Fast efficient friendly Cant ask for anything more
Dan and Nancy Prominski
★★★★★
12/24/2023
Direct
God Bless you all! The car, though the outside is loaded with dents, it runs like brand new!!! Merry and Happy Christmas to you all and to whoever fixed our car!!
Anonymous
★★★★★
12/22/2023
Direct
Our car broke down on the side of the road, and we had no idea where to have it towed to. AAA recommended this garage and so we went with it. They got our car right in to be evaluated, called us the same day with an estimate and we had our car back in good working condition the next day. We were grateful for the fast turn-around and the friendly service.
Mere Palooza
★★★★★
12/13/2023
Direct
Autocentric service is the best I have ever experienced. They’re honest, kind, quick working, and reasonably priced.
Richard Wysocki
★★★★★
11/15/2023
Direct
I didn't have an appointment and they were able to get me in right away and fix the tire in a timely manner. They also drove me home so I could get stuff done while the car was being worked on.
Bruyn Homes
★★★★★
11/13/2023
Direct
great service
Autumn Dunn
★★★★★
11/08/2023
Direct
This shop is great!! I love that I can can trust them to take great care of my vehicle and not take advantage of that trust! Jim has been a family friend for a long time also. Auto Centric is highly recommended and I have referred others to come here.
Mary Murphy
★★★★★
11/03/2023
Direct
Love the extra care and attention to detail. Great service!
Tom Picardy
★★★★★
10/31/2023
Direct
Great service and very friendly.
Christine Evans
★★★★★
10/13/2023
Direct
Friendly. Helpful. And the ability to work on a Saab.Toyota, any car really. Fair pricing.
Jay VanderBoon
★★★★★
10/08/2023
Direct
Excellent service
Bill Cinco
★★★★★
10/05/2023
Direct
Always professional and they address the challenge and fix it correctly. My first choice for repairs.
Anonymous
★★★★★
10/01/2023
Direct
Straight Shooters! The price may not be the lowest in town but you do know what you're getting into and know the work will be done well. The people are easy to work with, and seem really trustworthy.
Brian DeVries
★★★★
09/30/2023
Direct
My first experience with Auto Centric was positive. In addition to first-class servicing, they identified some areas of concern on my older-model car.
Rick Zukowski
★★★★★
09/23/2023
Direct
Great service from Cameron and Tom
Lee Chase
★★★★★
09/17/2023
Direct
Easy to schedule, good and accurate service, friendly staff, comfortable waiting area, shuttle service - all good stuff!
Roger Gallerini
★★★★★
09/11/2023
Direct
Auto-Centric never fails to deliver the absolute best, honest and auto repair services that I have ever experienced.
Courtney Cooley
★★★★★
08/29/2023
Direct
Everyone I spoke with was very helpful. I felt that my business was respected, addressed quickly, and handled professionally. I would absolutely recommend this auto repair shop to anyone.
Dan Rosario
★★★★★
08/26/2023
Direct
Cameron was extremely helpful, thorough, professional and communication was great. Highly recommend!! Will always have my Land Cruiser serviced here from now on!! Thank you everyone at Auto Centric.
Mick Force
★★★★★
08/22/2023
Direct
Great service and professional work. I will continue bringing my vehicle to Auto Centric.
Roger Snider
★★★★★
08/18/2023
Direct
Found a used car over the weekend and left Tom Pavek a voicemail message on Sunday that I’d like AutoCentric to do a used car inspection as soon as they they could fit it in. Sure enough, they not only fit us in, they had the inspection done by noon on Monday. Love my new / used car and love working with AutoCentric - they are awesome!
Dennis Schripsema
★★★★★
08/14/2023
Direct
Great service as always.
Bill Cinco
★★★★★
08/12/2023
Direct
Excellent professional service. Very helpful. I will return for all my future service and repairs to Auto Centric and I will share this information with all my contacts.
Paul Shemanski
★★★★★
08/11/2023
Direct
They stand by their work and check back with you to make sure it was done right.
Tom Eastman
★★★★★
08/09/2023
Direct
Do good work and convenient for me.
Mere Palooza
★★★★★
08/08/2023
Direct
Friendly, honest, and trustworthy! I had a nail in my tire and was told by a different place that I needed to replace the tire but they could do just one I had to get all 4 replaced. I was quoted over $900. I took my car to AutoCentric for a second opinion. The nail in the tire was only stuck in the tread! They took it out and I was on my way. I will be back when I actually need tires. Integrity is hard to find but you will find it here.
Mark Stowe
★★★★★
08/05/2023
Direct
We have trusted our vehicles to Auto-Centric for over twenty years through two generations, and now we’re going into a third. Our Granddaughter’s car needed some serious work to keep her safe on the road, so we brought it to Auto-Centric. We wouldn’t wish to take our cars to any other establishment. They are friendly, professional, and trustworthy.
Aris Allen
★★★★★
07/01/2023
Direct
awesome customer service!
michael nitschke
★★★★★
06/27/2023
Direct
They received the car in the morning without an appointment and we were able to pick it up the next day.
Larry
★★★★★
06/19/2023
Direct
I have been utilizing Auto Centric for my automobiles for the last 25 years, and never once have I been dissatisfied. Their customer care is second to none.
Anonymous
★★★★★
06/18/2023
Direct
Got an oil change in a timely manner
Steven Kemperman
★★★★★
06/12/2023
Direct
Check engine light came on , took vehicle in immediately, got me me in right away even though they full, kept overnight and fixed by the next morning. They are the best!
Chris Evans
★★★★★
06/12/2023
Direct
Alway great
Tom Eastmsn
★★★★★
06/06/2023
Direct
Great job, A/C working and the car is cool.
Mary Kok
★★★★★
06/04/2023
Direct
Brought the car in related to noise when starting and when car is working at accelerating or going uphill. No current noise while I’m driving, but still on starting.
Jordan Sugiyama
★★★★★
05/29/2023
Direct
Quickly able to get an appointment, quality service, and transparency throughout the process. I highly recommend AutoCentric, and while I hope I don't need their services anytime soon, I know I'll be in good hands when I do.
Carl Granzelius
★★★★★
05/24/2023
Direct
Everyone was extremely helpful and completed the fixes that were required in a very timely manner. Highly recommend!
Richard Wysocki
★★★★★
05/09/2023
Direct
Everything was done in a timely manner with no problems. It's really nice that they give a ride back to my house and bring back to the shop.
Gloria Doxtater
★★★★
04/30/2023
Direct
Great to know that the staff is honest and friendly! Excellent service every time!!
Danielle McDonald
★★★★★
04/28/2023
Direct
I cannot rave enough about the service I received at Auto Centric! Jim provided me with great communication, they fit my vehicle into their schedule earlier than my original appointment, and my bill ended up being VERY cheap. My vehicle would not start and I had it towed in expecting a major fix and a large bill and their diagnostic skills (and honesty of how simple the fix was) blew me away. I will be a loyal customer going forward, and have already referred them to a family member.
Dennis Schripsema
★★★★★
04/25/2023
Direct
Great service as always
Kathryn Bardolph
★★★★★
04/19/2023
Direct
We've taken our vehicles to Auto Centric. They know our cars, and they know our names. They are honest, thorough, and do good work. I highly recommend them to you.
Anonymous
★★★★★
04/15/2023
Direct
Fast service
Roger Snider
★★★★★
04/04/2023
Direct
Excellent service as always! Thank you.
Kendra
★★★★★
03/29/2023
Direct
Auto Centric has been going above and beyond for me as a customer for a couple years now. A couple years ago I found myself stuck in a snowstorm with a dead car battery and unable to get to work. I took a leap of faith since they were close to my residence & they offered to personally come to me and to help me out in a time of need. I brought my car in for that new battery and have been getting services done with them ever since. I can't say enough good things about their kindness and customer service. They always squeeze me in when in a pinch, always explain issues in the greatest of detail, and make it super affordable. I would recommend anyone go to Auto Centric for any services needed, I found my home base for any of my car needs, and am thankful for that!
Mary Kok
★★★★★
03/24/2023
Direct
I am very pleased with the service I've received at Auto Centric. I've had my car there a few times as well as my husband's car before I sold it. Every time I feel like the car has been well evaluated, suggestions have been made as to what needed to be done, and they were able to complete all work during the same visit. It is also easy to get an appointment when I need it. Very comfortable waiting area. Friendly Staff.
Roger Gallerini
★★★★★
03/21/2023
Direct
My dad always told me, If you can’t fix it, don’t worry, just find somebody who can and whom you trust. That’s why I go to Auto-Centric.
Rick Gonzalez
★★★★★
03/21/2023
Direct
Very professional honest shop. I appreciate that they took their time to correct my issue on my car! I do NOT ever leave reviews but they deserved a awesome review. I highly recommend this shop...
Karen Coy
★★★★★
03/14/2023
Direct
Very clean and comfortable waiting area. Job well done and quick
bill terkeurst
★★★★
03/12/2023
Direct
seemed a bit pricy...but what isn't these days. will schedule an oil change and front brake inspection this coming week.
Mary Jacobs
★★★★★
03/12/2023
Direct
No complaints at all!
Bob Dean
★★★★★
03/07/2023
Direct
Timely service. Expert care. Fair prices. Good customer service.
Richard Wysocki
★★★★★
03/07/2023
Direct
Brakes work perfect and I was in a time crunch and it was done right on time. The shuttle service they have is great.
Anonymous
★★★★
03/04/2023
Direct
Last June Auto Centric replaced the alternator on my daughter's vehicle, recently it fail, we contacted Auto Centric and they immediately scheduled an appt. determined that it was a failed alternator and took the need steps to replace it. Still under warranty and they stood behind it. In today's times that is becoming a rarity. Thank you Auto Centric.
Bjorn Bylsma
★★★★★
03/01/2023
Direct
Great customer service and communication
Walter Young
★★★★★
02/27/2023
Direct
I have been going here for my auto servicing for years now. Always great work, great communication through the process. I was once using the dealership, but so glad I found Auto Centric.
Tom Eastman
★★★★★
02/24/2023
Direct
5 stars
James Roman
★★★★★
02/24/2023
Direct
Everything was fine
Anonymous
★★★★★
12/31/2022
Direct
Always able to get my car in quickly. Thankful for them explaining things thoroughly and giving sound advice on repairs.
Debra
★★★★★
12/31/2022
Direct
I went here just to set up a brake flush, and they were able to get me in immediately and out the door in an hour. The waiting room is fabulous, very comfortable and quiet. So impressed
Gloria Burns
★★★★★
12/14/2022
Direct
My son’s car that was purchased two days ago broke down and AAA towed it to Auto Centric. They attempted to give us an estimate on the repair, but the bottom of this car was rusted out. They took pictures to show us how badly deteriorated the frame was. They were completely honest about the cost to repair it, and we decided to return it to Shoreline Motors in Muskegon, where it was purchased. I was amazed they didn’t just nickel and dime us like most places in GR. They were honest about their assessment, highly professional, and so kind.
Dennis Schripsema
★★★★★
12/13/2022
Direct
Very good, as always
Michele Timmer
★★★★★
12/07/2022
Direct
Communication was excellent, always keeping us informed. The shop and waiting area are clean and bright. The technicians worked to find the most economical solution to our tire/wheel issues and our car was repaired ahead of what we were told to expect. This seems like a very trustworthy, competent business.
Bill Staggs
★★★★★
11/20/2022
Direct
On time, friendly, professional, reasonable, try them!
Stephen Hernandez
★★★★★
10/30/2022
Direct
Overall great experience.
Michael McGregor
★★★★★
10/29/2022
Direct
Great job!
Dennis Schripsema
★★★★★
10/24/2022
Direct
As always, perfect service
Roger Snider
★★★★★
10/23/2022
Direct
Honesty, integrity and excellent service. Thanks Jeff and everyone at Auto Centric!
Diane Weeda
★★★★★
10/23/2022
Direct
It was so nice working with you. From the minute we walked into the office to picking my car up it was nothing but professional friendly service. I can't say enough good about our experience.
Amanda
★★★★★
10/19/2022
Direct
I've been taking my two vehicles to Auto Centric for over 3 years and I continue to be a very satisfied customer! I appreciate their flexibility in scheduling, complete transparency with costs for parts and labor, and quality workmanship.
Rick Zukowski
★★★★★
10/16/2022
Direct
Jeff was very courteous and professional. The coupon brought me there, so, thank you for that !!!
Brian Stacey
★★★★★
10/04/2022
Direct
Found these guys after I needed to get some brakes checked ASAP. Was able to get in the same day and fixed the next!! Tom was very straightforward and the work was done within the timeframe stated. I will start bringing my family fleet here!
Jeffery Rowe
★★★★★
10/01/2022
Direct
Great place to get service done. They explain everything and are very friendly. They give peace of mind.
Paul Najdowski
★★★★★
09/29/2022
Direct
Very detailed &organized , These guys are on their game . I drive an older truck & wrench some things myself . Auto Centric keeps me aware so I can stay on the road . 👍
Clyde Carpenter
★★★★★
09/26/2022
Direct
Very happy with your service, thank you.
Andy Atwood
★★★★★
09/23/2022
Direct
I'm a long time customer of AutoCentric and always appreciate their attentive service. I'm after the 300,000 mile club with my 2007 Honda Ridgeline. I also have a 20 year old Lexus coupe and it has been at the local Lexus dealer for almost a month. With AutoCentric I get regular communication, updates, estimates etc. Not so with the Lexus dealer. I like to be kept up to date, and AutoCentric does so. They are the only mechanics to have touched my Honda.
Louanne Zillmer
★★★★★
09/11/2022
Direct
I was treated with respect and they did the job they said they would do , I cannot ask for more than that
Anonymous
★★★★★
09/10/2022
Direct
Excellent, professional service for 5 years now…
Matthew Ridgway
★★★★★
08/29/2022
Direct
Offered to get me in a day earlier than planned . Fast service, friendly, took care of my car well I’ll for sure be back. Great job!
Chris A
★★★★★
08/22/2022
Direct
Auto Centric was great to work with. They kept me up to date on the repeats and we’re very transparent about pricing and the work being completed.
Dennis Schripsema
★★★★★
08/15/2022
Direct
Good as always
Cynthia Breland
★★★★★
08/13/2022
Direct
They were prompt professional and got my car fixed for a fair price. I have an 11 year old car with over 160k miles. They even offered drop off service. I was extremely pleased with the entire experience. Not that car repair is ever painless, but this came close. No pressure to upsell more repairs.
Anonymous
★★★★★
08/11/2022
Direct
Auto Centric always treats me with respect, listens to me and figures out what the problem is. I have never felt like they have taken advantage of me. That can be a difficult thing for a widow to find.
Jerry Gorchels
★★★★★
08/08/2022
Direct
I was stranded from out of town needing major repairs. Auto Centric got me on the road in 6 hours again. Thanks to you I made it home for supper.
Anonymous
★★★★★
07/31/2022
Direct
Got to the car right at 9am
Anonymous
★★★★★
07/30/2022
Direct
Always helpful and kind, have not been disappointed with the work done on my car. Trustful company!
Anonymous
★★★★★
07/30/2022
Direct
Great respect for this place. The customer service is outstanding as well as the work.
Srini Voruganti
★★★★
07/01/2022
Direct
Great Service. Friendly staff. Very clear on what they will do and how much it will cost kind of information that is very helpful for us customers.
Anonymous
★★★★★
06/28/2022
Direct
Prompt and thorough care of our Toyota. The years of service for our cars has always been "top-notch" and done with a smile!
Jonathan Woodfin
★★★★★
06/26/2022
Direct
Awesome service
rick conlin
★★★★★
06/24/2022
Direct
Very courteous
Anonymous
★★★★★
06/13/2022
Direct
Super friendly and accommodating! Service was quick too.
Daniel Fedko
★★★★★
06/13/2022
Direct
Great job and very happy with the great service you did on my RX350.
Grace Metz
★★★★★
06/01/2022
Direct
Tom had great communication and was very flexible with us after my car got towed to Auto Centric via AAA. Cost was very reasonable and repair was done quickly despite how busy they were! Highly recommended.
Linda Kinney
★★★★
05/31/2022
Direct
First time customer- Very good service, very thorough. Really enjoyed Jeff's care & attention in explaining everything to me.
Bill & Virginia Campbell
★★★★★
05/29/2022
Direct
Auto Centric (formerly Ham's Auto) has serviced our cars since 1983. This team is reliable, trustworthy, customer-oriented, honest, dependable, and a host of other quality adjectives. Thank you for providing top-notch , professional services to our vehicle!
John Gilbert
★★★★★
05/17/2022
Direct
Very happy with the professionalism and work performed. Jeff was great to work with. They have earned a customer for life.
Mike Lenihan
★★★★
05/17/2022
Direct
Good experience, well organized Professional shop! Will definitely return! M.L.
Kathleen Bogucki’s
★★★★★
05/09/2022
Direct
Ready for my 10AM appointment when I arrived. Shared needed maintenance and had time to do it while l waited.
Tammy Johnson
★★★★★
05/01/2022
Direct
I appreciate the quality service I experience at Autocentric. Helpful and courteous, explain the work that needs to be done.
Greg Bos
★★★★★
04/26/2022
Direct
Very fast and professional service. I like how they use technology, camera and computer to show customer what repairs need to be made.
Lu Anne Baar
★★★★★
04/22/2022
Direct
Always the best service and reasonable pricing!
Douglas Gravel
★★★★★
04/11/2022
Direct
Great service, good work and competitively priced.
Hannah Taplin
★★★★★
03/28/2022
Direct
I first started coming to Auto Centric in 2017 for a transmission fluid drain and fill and have been an annual customer ever since. Every time I bring my car into Auto Centric I know that I am going to get friendly, professional service. I always feel informed about what service needs to be done and that it will be done quickly, correctly, and affordably. Thank you for the great work and service.
Jon Spalding
★★★★★
03/18/2022
Direct
Awesome guys they always do a great job!!! Thanks again
Sadie Bushman
★★★★★
03/15/2022
Direct
Great service supper friendly great price’s
Anonymous
★★★★★
03/07/2022
Direct
Blown away by my experience here! The communication from the staff was really great -- very quick to get back to us. I felt like a valued customer and like I was getting the best as well as honest input about my car. excellent customer service as well. I will definitely be coming back here again for all my future needs.
Tim Weibel
★★★★★
02/08/2022
Direct
Was my first to Auto Centric…..A class operation , with the right combination of knowledge and Customer Service ! They are new my new “go center “ for auto repair !
Anonymous
★★★★★
01/24/2022
Direct
Appreciated the prompt service - started service right at time of appointment Jim, the service manager , Very informative
Anne Marie Richmond
★★★★★
01/24/2022
Direct
Fast and friendly service.
Roger Snider
★★★★★
01/21/2022
Direct
At Auto Centric, we’ve become spoiled by honest repair / service evaluations - a rare commodity in this day and age. With over 208,000 miles on our 17 year-old CRV, Jeff does a masterful job of keeping us rolling!
Ruth Abbott
★★★★★
01/11/2022
Direct
Very thorough and professional!
Douglas Gravel
★★★★★
01/07/2022
Direct
Yearly check was well worth the investment. Thoroughly checked my entire vehicle. Performed required maintenance and safety checks. Fast, efficent and fair price tasks. I feel confidnt my 2014 Nissan is still in excelllent shape.
Sarah Thorpe
★★★★★
01/04/2022
Direct
Always wonderful service by Jeff and the experienced technician team at Auto Centric. We went in for an oil change and tire rotation just before the holidays and were very pleased with the swift turnaround and care taken with our car. Thank you again.
Ken Hamstra
★★★★★
01/02/2022
Direct
Jeff and the team were very informative and helpful. Got me in and out in a timely matter. Would definately reccomend.
Alyssa Galant
★★★★★
01/02/2022
Direct
Very kind and got the job done quick. Even gave me a ride home because my repairs took a day, will definitely go back!
Tom Picardy
★★★★★
12/31/2021
Direct
Excellent customer service and professional work.
Anonymous
★★★★★
12/27/2021
Direct
Always great service at AutoCentric. They consistently go above and beyond and get me in typically very quickly for same day service.
David Schulz
★★★★★
12/21/2021
Direct
Very professional, great communication, excellent work.
Paul Shemanski
★★★★★
12/15/2021
Direct
As alway done on time and done right.
Dan Robinson
★★★★★
12/11/2021
Direct
Everyone there is professional at doing their job and have experience and knowledge to do the job correctly. Always happy withir work .
Grant Sutton
★★★★★
12/07/2021
Direct
Always reliable. Wouldn't take my vehicle anywhere else.
Dennis Schripsema
★★★★★
12/06/2021
Direct
LOF fast andefficient as usual
Yuliya Cleveringa
★★★★★
12/04/2021
Direct
Awesome job Thank you
Roger
★★★★★
11/28/2021
Direct
Another excellent service experience from Jeff and the crew at Auto Centric. Would highly recommend for honest, thorough and detailed vehicle maintenance and repair.
Michael Hewitt
★★★★★
11/22/2021
Direct
As always great service. Jeff Sawinski was very helpful qnd explained things well
Stanley Gronek
★★★★★
11/20/2021
Direct
Clean and efficient service.
Robert
★★★★★
11/17/2021
Direct
I've experienced excellent service at Auto Centric. Regardless if major (timing/water pump) or a simple oil change, I've had no issues scheduling or with service performed. In the case of my brakes, they even followed up a couple of weeks later to ensure all was well.
Glen Breaux
★★★★★
11/06/2021
Direct
Typically I don't write a review but this is an exception. Other car repair shops couldn't take on the challenge to work on exhaust manifolds, especially on full size pickup trucks. This was my third attempt to find a shop and they welcomed the challenge. The warranty on their workmanship is longer than any shop in the GR area. The quality of work and efficiency was impressive.
Ann Berman
★★★★★
11/01/2021
Direct
Your mechanic could easily just quoted me the cost of repairs on my BMW but went above and beyond to research a possible warranty coverage for the expensive repair and recommended I have it serviced at the dealership. This saved me thousands of dollars!
Andrew Weiss
★★★★★
10/31/2021
Direct
Great experience! They picked up my car, did the work, and brought it back! Working 2 jobs, a newborn, and remodeling a home, that service was a game-changer in my very busy life!
Tom Matthews
★★★★★
10/28/2021
Direct
Excellent friendly service once again. Been a customer just short of 40 years and have always had good experiences whether a large repair or a simple oil change. I’m sure that Autocentric has saved me some “on-the-road” breakdowns over the years by always suggesting various preventive maintenance items. My most recent service was a very competitively priced oil and transmission fluid change. They did the work in a very timely fashion. Wish all companies could be as efficient as Autocentric.
Dennis Schripsema
★★★★★
10/25/2021
Direct
Great service as always.Keep up the good work
Lu Anne Baar
★★★★★
10/24/2021
Direct
Always 5 Stars! Thank you for taking such good care of my vehicles!
Everette Snyder
★★★★★
10/22/2021
Direct
Good repair
Andrew Bauer
★★★★★
10/18/2021
Direct
Great customer service!
Donna Schmidt
★★★★★
10/04/2021
Direct
Auto Centric always goes above and beyond. I am selling my 8 yr old Honda CRV to family friends. It has this rattle for only a few seconds when I start it cold - SOMETIMES. I was trying to resolve it before I transferred title. Of course it would not do it for them. I asked if they could guess what it was and offer suggested price quotes - they patiently offered multiple options. Being very patient with a person who knows nothing about cars and explained each one. I know that was a lot of work for no financial return. I highly recommend Auto Centric!
Joey Estrada
★★★★★
10/02/2021
Direct
They replaced a fender liner for me at a very decent price. They also performed a safety check, and let me know some things I should address. Overall very satisfied with their work, and will be returning for any car needs.
Kathy Bardolph
★★★★★
09/29/2021
Direct
I waited at Auto Centric last week while they fixed a tire. Coffee, cleanliness, and chats with a couple of the guys. Great place. Great service. Great treatment.
G S
★★★★★
09/26/2021
Direct
Always reliable, I’ve taken my car to them for years—even to the old location. (When dinosaurs roamed the earth!)
Sam Ballance
★★★★★
09/20/2021
Direct
Were very straight forward
Anonymous
★★★★★
09/15/2021
Direct
From the convenient text message correspondence to the detailed emailed invoices, Auto Centric makes maintaining my cars easy and stress-free.
Cameron Whitaker
★★★★★
09/11/2021
Direct
Jeff and the team at Auto Centric were absolutely great. Shop was clean, friendly and an open bay view with timely and professional service. Would definitely recommend.
Art
★★★★★
09/04/2021
Direct
True professionals.
Anonymous
★★★★★
09/03/2021
Direct
We have trusted Auto Centric for years. Now that Jeff is at the helm we will never go anywhere else. He is one of the most honest and knowledgeable people in the auto repair industry. You have all of our business!!
Tom Eastman
★★★★★
08/28/2021
Direct
Five stars, all went well and the staff very cooperative. They had a loaner if I needed but got the work done quick. Third time I’ve used them and all 3 times good service.
Mark Stowe
★★★★★
08/28/2021
Direct
As always, I get the best service and car care advice from the folks at Auto-Centric. I’ve relied on them for twenty-five years.
Kristen Ritzema
★★★★★
08/25/2021
Direct
Excellent service!! This place started off as just a place where I was going to get my oil changed as I typically go to the dealership to get everything else done. The first time I was there thats all I did and when I was due for another oil change I was so happy with the service I ended up getting a full tune up and also purchased 2 sets of tires! Highly recommend Auto Centric and Jeff is a very friendly guy to work with!
Mohndera Gezall
★★★★★
08/24/2021
Direct
Top notch service! Professional, economical, knowledgeable & great service! We highly recommend Auto Centric Repair
Brian Swanton
★★★★
08/22/2021
Direct
Very impressed with this business. Told us up front what the charge would be to check our problem out. Listened to us, especially to my wife who had heard a troublesome noise. They were quick to assess the problem and tell us what it would take to fix it. Had the work done exactly when they said. Wish we had found them years ago.
Anonymous
★★★★★
07/31/2021
Direct
Always reliable, work is completed as promised
Anonymous
★★★★★
07/25/2021
Direct
5-star service every time!
Kathy Bardolph
★★★★★
07/14/2021
Direct
We returned home from vacation, and my husband's car went BOOM when he tried to drive it. Off to Auto Centric we went. This is our go-to place, and we know and trust the guys who work on our cars.
Amanda Rolston
★★★★★
07/06/2021
Direct
Very helpful and reasonably priced
Paul Shemanski
★★★★★
06/27/2021
Direct
As alway they found out what the problem was ( wore out horns) replace them and had the car in the same day.
Amy Chapra
★★★★★
06/26/2021
Direct
They are friendly, knowledgeable, and affordable. So happy to have a great place to take my car.
Kristina
★★★★★
06/22/2021
Direct
Jeff from Auto Centric was wonderful to work with! He was able to provide me with options of when I could bring my car in for service, which was very important to me as I have a very strict work schedule. He and his team provided accurate testing, great diagnostic information, and communicated with me every step of the way! I was very impressed with the quality of work completed on my vehicle and will certainly be returning for continued maintenance and any future repairs. Thanks again Jeff and the team at Auto Centric!
Barry Harper
★★★★★
06/16/2021
Direct
Auto Centric does it right! I drive 30 minutes, one-way, passing a number of other auto repair shops, to have my vehicles serviced @ AC. Quality work, upfront pricing, great communication, ease of making appointments online, and a nice waiting room. I usually work with Jeff, who is very knowledgeable and understands customer service.
Dennis Schripsema
★★★★★
06/06/2021
Direct
I have been a customer 1978. You Couldnt get Rid of me if you tried.Good service in the extreme.
Mark Stowe
★★★★★
05/31/2021
Direct
We always receive the best of care for our vehicles. We’ve been bringing them to Auto-Centric for twenty years.
Scott Mock
★★★★★
05/24/2021
Direct
Excellent service, friendly crew! They didn’t have room for an unscheduled appointment and went out of their way to squeeze us in. Definitely going back. Very professional atmosphere.
Anonymous
★★★★★
05/24/2021
Direct
Fantastic service. Very convenient with the pickup and drop-off services.
Kasey Wesley
★★★★★
05/24/2021
Direct
Great customer service! They explained everything really well to me so I’d understand and were super thorough. Plus the invoice included great details and pictures!
Michael Hovingh
★★★★★
05/22/2021
Direct
Very professional speedy service. Went the extra mile to submit aftermarket warranty paperwork which was greatly appreciated. Will likely use their services again when needed.
Kathy Bardolph
★★★★★
05/16/2021
Direct
Had my car lubed while I waited. Staff have become friends. Thanks, Jim and Jeff!! All top notch.
Anonymous
★★★★★
05/15/2021
Direct
Always accommodating, always accurate work and fair prices. Ive used Autocentric for well over 10 years.
Trace
★★★★★
05/10/2021
Direct
The employees are friendly. The prices were right in line with internet averages. The waiting room was immaculate and felt welcoming.
Tom Eastman
★★★★★
05/04/2021
From Email
Took care of the things I needed in the time frame I needed at a fair price.
Michael Rossi
★★★★★
05/02/2021
From Email
Great service even though I'm not a local. Quick, competent, and complete. Can't ask for any more than that.
John Verberkmoes
★★★★★
04/30/2021
From Email
The Auto Centric team assessed and repaired my F-150 while I waited. I was in and out in less than one hour. The price was more than fair and I was impressed with how they engage customers. I recommend Auto Centric to friends and family!
Greg Williams
★★★★★
04/21/2021
From Email
Fast, friendly, accurate and experienced! Contacting Auto Centric was simple! Text, Chat, Email or Call. I used their online form to submit my problem and suspected repairs. I received a call from Jeff confirming my information and he began to work on the estimate and also suggested some tests that ended up saving me money on the repairs. Everything can be handled online for contactless transactions! The bill included comments by the mechanic along with photos of the repair from start to finish! I have used Auto Centric in the past and will continue to use them in the future!
Roger Snider
★★★★★
04/19/2021
From Email
First time at Auto Centric and couldn’t be more satisfied. Awesome service from start to finish. We’ll definitely be back!
Daniel Robinson
★★★★★
04/18/2021
From Email
Had excellent advise on what needed to be done and what should be done first. They always fix things right the first time and at a fair price.
Eric Verbeke
★★★★★
04/13/2021
From Email
Jeff and the rest of his team are awesome. I had a total break failure at 9 in the morning. They provided me a loaner car so I could pick up my kids from school. By four o'clock that afternoon I had my van back and it was breaking like new! They also provide a detailed listing of other things that they could fix. I didn't feel pressured at all and knowing what to expect going forward was a relief. Last note, when you use the chat feature on this site you are actually talking to a real human being, which is refreshing now a days. 10/10 would bring my vehicle to them again!
Anonymous
★★★★★
04/11/2021
From Email
Excellent service as always
Billy P
★★★★★
04/10/2021
From Email
Great service as always. From setting up the appointment, to bringing the car in, to service and check out. :)
Jason Verberkmoes
★★★★★
04/05/2021
From Email
Outstanding team and great service!
Sarah Crawford
★★★★★
04/04/2021
From Email
Appreciate the honest communication and quick service!
Luanne Baar
★★★★★
03/31/2021
From Email
Always great service and fair prices!
Anthony Hogan
★★★★★
03/30/2021
From Email
Provided a fair review of the situation and options to consider going forward. No pressure sales and focus on what is actually needed. Very trustworthy experience.
A
★★★★★
03/22/2021
From Email
Great service and friendly staff! They will pick up your vehicle for appointments - a big plus for busy people. Also give good explanations and service recommendations not just "fix it now". 5 stars are not enough.
Michael Gee
★★★★★
03/15/2021
From Email
Awesome! Great staff, prices as to be expected, I love that they explain everything in detail and take pictures. Keep up the good work.
Tom Matthews
★★★★★
03/14/2021
From Email
Still the best auto service facility. Been going here at least 30 years with a wide variety of cars. Always have good, fair, and friendly service.
Robert (Bob) Dean
★★★★★
03/09/2021
From Email
Quick, easy, friendly and honest
Paul Shemanski
★★★★★
03/08/2021
From Email
Done right and done on time.
Tom Moore
★★★★
02/28/2021
From Email
Appreciate the immediate appointment and the loaner car. Staff is always friendly and informative.
Peter / Kathy Bardolph
★★★★★
02/23/2021
From Email
We bring our cars to Auto Centric. Year after year. Car after car.
James Baxter
★★★★★
02/22/2021
From Email
The techs at Auto Centric are always thorough, professional and just do things the right way.
Ray / Sherrill (Helms) Rennels
★★★★★
02/19/2021
From Email
Always great service and knowledgeable staff!
Larry Miller
★★★★
02/15/2021
From Email
Very trustworthy. Explained everything very well. Reasonably priced. Been using them for twenty years and will continue.
Anonymous
★★★★★
02/07/2021
From Email
Excellent experience as usual!
Ron Prien
★★★★★
02/02/2021
From Email
I was having a problem keeping my battery charged. They checked it out and found the problem. So far every thing is fine. They kept me informed throughout the process of what they found and cost. Excellent job auto centric!
Kevin Baker
★★★★★
02/02/2021
From Email
Excellent communication. Vehicle was done when promised. Rate was much lower than another automotive repair shop that is close by. Great experience all around.
Mark / Ute Stowe
★★★★★
01/29/2021
From Email
Best vehicle maintenance shop in the entire area.
Douglas Sikma
★★★★★
01/23/2021
From Email
My sons car lost transmission function, they quickly confirmed the situation and gave me all the options. Fast and professional.
Walter Young
★★★★★
01/23/2021
From Email
Always great personalized service here. I have been coming her for over 4 years now and they service my Honda's better than the local dealership, and at competitive prices. You will be in good hands here.
Deb Gibbs
★★★★★
01/19/2021
From Email
Fast and friendly service. Very clean waiting area and Covid practices are phenomenal! If you are looking for an honest place to bring your vehicle for service please check out Auto Centric.
John White
★★★★★
01/17/2021
From Email
First experience going to Auto Centric and very happy I did. Very professional, fair priced and did an excellent job servicing my vehicle. I will keep coming back and would recommend them to anyone.
Bruce and Darcy
★★★★★
01/14/2021
From Email
A big thanks to the team at Auto Centric. They were able to get us scheduled quickly and correct the issues we were having with our car. They explained all the issues and costs completely. They also supplied photos of the areas of concern which really aided our understanding of the issues. We definitely recommend them for your car service needs. Thank you!
Jesse / Amy Barrett
★★★★★
01/10/2021
From Email
Very professional and thorough.
Grant Sutton
★★★★★
12/17/2020
From Email
Excellent service, as always. Professional and reliable.
Ken / Becki Kossen
★★★★★
12/14/2020
From Email
Excellent customer service. Kept us update on the status of the repairs. Very satisfied!
Del Seitz
★★★★★
12/13/2020
From Email
excellent service
Tom Landin
★★★★★
12/12/2020
From Email
Excellent service! Thanks
Jon / Deb Gougar
★★★★★
12/12/2020
From Email
Good mechanics are hard to find. My previous shop had replaced their more experienced mechanics with several younger guys and appeared to be training them on their customer's cars| their cost, quality and timeliness were really starting to suffer. I had some work done at Auto Centric when we moved to Grand Rapids a few years ago and they did a good job, but they're farther away so I didn't go back until now. It is worth the drive. We keep our cars a long time and are willing to spend a bit more to keep them in good shape. My 2002 Camry had reached the 200,000 mile mark so it needed quite a bit done. Auto Centric did a great job in a timely way for what I consider a good price. I give Auto Centric five gold stars.
Anonymous
★★★★★
11/22/2020
From Email
Always excellent service!
John Short
★★★★★
11/17/2020
Direct
long time customer, since the early 1980's. This shop is the same today as then. High quality service. I buy used cars and they have kept all my purchases on the road for a minimum of 200,000 miles. They have saved me alot of money over the years. Even with high mileage, I have confidence in my cars dependability.
Anthony Degrazier
★★★★★
11/11/2020
Direct
We received great service at Auto Centric in an emergency situation and are grateful for the excellent care we received!
Qaasim Abbas
★★★★★
11/07/2020
From Email
Excellent service. I love the pickup and drop off services.
Richard Stien
★★★★★
11/06/2020
From Email
Great people to deal with. Clear explanations and they listen to my problems... car problems that is
Sarah Thorpe
★★★★★
11/01/2020
From Email
Perhaps the most thorough, knowledgeable and conscientious car repair service I’ve ever worked with, over 35 years of driving across multiple states. Jeff and the team truly hear concerns, take the time to explain the options, and then efficiently troubleshoot to resolve the issues. At the end of a visit, there’s a comprehensive list of the work done, including pictures, which is so helpful to walk through. There’s clearly so much care, intent, and pride that goes into this business. Amazing work, Auto Centric.
Ron Van Thiel
★★★★★
10/31/2020
From Email
I continue to be impressed with the technical, ethical and responsible nature these people use in handling their customers and business. Consultative and responsive. Need I say more. Jeff and Jim along with the team they work with are great.
Jim Anders
★★★★★
10/19/2020
From Email
Good people!! Fast, accurate , and responsive!!
Anonymous
★★★★★
10/13/2020
From Email
This visit was my yearly inspection. It was very thorough. I feel confidant about their work, and they never try to upsell me things that I don't need.
Ed Kurylo
★★★★★
10/13/2020
From Email
Azera 2015
Paul Shemanski
★★★★★
10/11/2020
From Email
Done right and done on time.
Stephen Brown
★★★★★
10/06/2020
From Email
Very honest and trustworthy.
Rita
★★★★★
10/04/2020
From Email
Efficient, effective, highly skilled team you can trust.
Dennis Schripsema
★★★★★
09/28/2020
From Email
great service as always
Sherrell Wright
★★★★★
09/21/2020
From Email
Very friendly and prompt! Does good work! Personal review the personal reveal field of optional
Don Grotenrath
★★★★★
09/20/2020
From Email
Quick serviced
Ron Jansen
★★★★★
09/19/2020
From Email
Required work done faster than expected. As always Auto Centric did a great job.
Owen / Marjorie - Grandmother Hatzinger
★★★★★
09/17/2020
From Email
Very through and professional! We will be back when we need service in the future.
Bill Smyth
★★★★★
09/16/2020
From Email
Attention to detail and quality repairs with excellent communication!
Joe Lehman
★★★★★
09/15/2020
From Email
First time customer. Easy scheduling, car taken in and serviced quickly. Nice info on the service record as to what was done and photos too. Staff were all nice and efficient. Will be a return customer.
William / Rahel Stechebar
★★★★★
09/08/2020
From Email
Very Responsive to Appointment Scheduling, Excellent Customer Service & Thorough Work! Thank You!
Donna Schmidt
★★★★★
09/08/2020
From Email
Always available to help me get my car serviced. They explain the problem thoroughly and work to get it turned around promptly. Would never take it anywhere else!
Ron
★★★★★
09/04/2020
From Email
Professional, consultative and thorough in the work and safety aspects of vehicle such as retorquing after 45 miles where wheels have been removed. Jeff did a great job up front and the people behind him. First experience with them and I'll be back!
Phillip Patterson
★★★★
09/01/2020
From Email
This is one of the best shops and trustworthy mechanics, I've met and been to in years.
Michelle Vanhook
★★★★★
08/28/2020
From Email
Service was Great
Steve Hufford
★★★★★
08/18/2020
From Email
I am unsure what I can say that hasn't been. I am new to GR and was looking for oil change place close to me. I found Auto Centric online and saw the reviews. I called and they made an appointment for the next morning. The place is fabulous. The people are so very nice, the lounge area for waiting has leather couches, big screen TV, fireplace, play area for kids, free coffee and water. They got me in and out very quickly with an oil change and tire rotation for a great price. I'll be back. Thanks!!
Dennis Schripsema
★★★★★
08/18/2020
From Email
As always top notch in every way
Ed Bobko
★★★★★
07/26/2020
From Email
Fantastic place to bring your car for repairs!!!!! I would recommend them to anyone!!!
Elizabeth Roth
★★★★★
07/19/2020
From Email
Great job on my car, lots of communication and prompt! The office was very clean and professional too! Thank you for doing a great job!
James Roodvoets
★★★★★
07/16/2020
From Email
Very satisfied. I will be back and recommend to anyone.
Grant Sutton
★★★★★
07/16/2020
From Email
Always reliable| always professional & trustworthy.
Sean Maltbie
★★★★★
07/03/2020
From Email
I've been going to Autocentric (Tom's) for the fourteen years. I have been happy with every interaction with the variety of vehicles we have owned over the year, both foreign and domestic. Customer service and communication has also been wonderful. The new web approval process for repair recommendations was really easy to use! Outstanding job everyone!
Brent Southland
★★★★★
07/01/2020
From Email
Excellent, prompt service.
Bill Clawson
★★★★★
06/26/2020
Direct
Never been caught on the side of the road since having regular service done here. Always keep me informed as any issues that need to be addressed. Always timely and I have great confidence in the personnel.
Stuart & Sue Jonas
★★★★★
06/19/2020
From Email
Did a great job on all 4 tires!
Grant Sutton
★★★★★
06/18/2020
From Email
Reliable work performed in a timely and professional manner as always. Don't like to take my vehicles anywhere else.
Roger Stelma
★★★★★
06/16/2020
From Email
Diagnosed and repaired car in a timely manner. Waiting room was neat & clean & stocked with Keurig coffee and bottles of water. Estimate was correct. AAA was a welcome bonus.
Tom Landin
★★★★★
06/16/2020
From Email
Great service!
Larry Dapprich
★★★★★
06/16/2020
From Email
The best customer service in western Michigan! IMO Greg and the Team treated my daughter and her car like they were family. Did a great job in keeping us informed as to every detail of what was needed to get her back on the road in a timely manner. Greg saved her more than $5000.00 over what Berger wanted to charge her for what they diagnosed as the need for a complete new engine! [Obviously not needed) We have found a new friend in Grand Rapids! Thanks Greg, Tom and the team at Auto-Centric!
Chris Douma
★★★★★
06/06/2020
From Email
Great service and great pricing
Tammy Hicks
★★★★★
06/04/2020
From Email
Excellent Service, Excellent comunication, Fast In & Out Quality Services A+A+A+
Diana Ramsey
★★★★★
05/16/2020
From Email
Auto Centric is a professional, thorough car repair shop. I feel their pricing is fair as the work is completed accurately and timely. I would recommend Auto Centric to anyone who is looking for an honest job done well for their car.
Paul Shemanski
★★★★★
05/05/2020
From Email
Auto Centric is only place I would allow to work on my 86 Corvette. The last repair I have done was better then I expected.
Dave
★★★★★
04/27/2020
From Email
Auto Centric did a great job with my recent auto repair. They were quick to diagnose the issue and were able to fix it quickly. Greg kept me informed and was very courteous. I wasn't able to pick up the vehicle before they closed and Greg was happy to make arrangements for me to come get the vehicle later on my schedule.
Mickey Seeley
★★★★★
04/25/2020
From Email
Friendly, informative and efficient! Will definitely recommend and be back for future maintenance.
Anonymous
★★★★★
04/25/2020
From Email
Exceptional service during this time of Covid-19 stay-at-home isolation. Have used their services for over 20 years and have been very well satisfied.
Rick Chapin
★★★★★
04/17/2020
From Email
Had a very good experience with Auto Centric, quick service and good price.
Eric Teasley
★★★★★
04/16/2020
From Email
Great communication & quality service. I’ve used them for several cars & for many years. Thank you
Brandon Drier
★★★★★
04/14/2020
From Email
Always very professional when I bring my vehicle in. Repair what is wrong without issue. Been going here for years.
Steve Cavazos
★★★★★
04/07/2020
From Email
Fair pricing. Clean office and work area. Friendly and helpful mechanics.
Mike Werner
★★★★★
04/05/2020
From Email
Picked up the car from our driveway, repaired, then dropped back off in our driveway! Great service!
Randell Ganchua
★★★★★
04/03/2020
From Email
Always a pleasure getting our cars serviced here in Auto Centric. Top notch service and repair work for fair and honest cost. Thank you!
Ed Kurylo
★★★★★
04/02/2020
From Email
Always excellent service. Honest and fair.
Craig Shutch
★★★★★
03/28/2020
From Email
First class service. Clean, friendly, and efficient.
Kevin Olson
★★★★★
03/28/2020
From Email
We had some major work done on my pick up in it took the guys at autocentric quite a bit longer than anticipated to fix the problem and they came across another problem in the process and they didn’t charge us for all the extra time. And the problems are now all fixed. I’m very happy with our experience with autocentric.
Daniel Robinson
★★★★★
03/26/2020
From Email
Everything was completed in a correctly and in a short time . Always a pleasure to know to have them keep our cars well maintained.
Caitlin Thrasher
★★★★★
03/10/2020
From Email
Great communication and speedy service!
Tammy Johnson
★★★★★
03/10/2020
From Email
Convenient location, quality service, friendly and knowledgeable staff. I'm so happy to be able to take my car for service here.
Brian Leonard
★★★★★
03/04/2020
From Email
Always..... Fast, Friendly, and Fair service. Take all my Honda, Acura, and Subaru cars here.
Brittany Stutzman
★★★★★
02/29/2020
From Email
Fast service! Made an appointment for oil change and tire rotation the morning of, the appointment took 30-40 minutes and I was done!
Qaasim Abbas
★★★★★
02/27/2020
From Email
Very thorough service. Could not have asked for a better experience.
Anthony Noffke
★★★★★
02/26/2020
From Email
I’ve taken my car in there twice for some major repairs. They were up front about everything and are priced pretty fairly. They do quality work! They even arranged for an Uber to take me to and from work while my car was being repaired! If I ever need my car repaired, I’ll be taking it here!
Bill Przybysz
★★★★★
02/25/2020
From Email
Once again Auto Centric comes through for me. Car is running perfectly ! Thanks Guys
Anonymous
★★★★★
02/15/2020
From Email
Timely and great service. Greatly appreciated all the extra help
Dave Botma
★★★★★
02/13/2020
From Email
Great and timely service. Greg is friendly and knowledgeable. Would definitely recommend them to my friends.
Paul Shemanski
★★★★★
02/04/2020
From Email
No worry, know it’s done right.
Bill Prz
★★★★★
01/24/2020
From Email
Once again fabulous service. I had some heating issues and in this cold weather was worried about time frames and getting my car in quick for service. No worries got it in the same day, fixed as promised on my way. Thanks again !!!
Dennis Schripsema
★★★★★
01/21/2020
From Email
Great service as always
Mike Mitchell
★★★★★
01/11/2020
From Email
Great service and quickly given.
Anonymous
★★★★★
01/09/2020
From Email
Great service.
John Short
★★★★★
01/06/2020
From Email
routine service and inspection, as I have had done to all my cars for the last 30 years. This shop saves me thousands of dollars by keeping my used cars in excellant working order, thus I am able to not have to replace a car as often.
Jordan Rios
★★★★★
01/06/2020
From Email
They were excellent as always.
Jerry Klekotka
★★★★★
12/13/2019
From Email
This was one of the easiest auto repair appointments I have ever been a part of. Using the online service request and approval of repairs was super easy to do. The work was done quickly and we were back on the road in one day. I will be using them again in the future.
Jim & Debra Clayton
★★★★★
12/12/2019
From Email
We always find AutoCentric services to be friendly, thorough, reasonable, and trustworthy... never a disappointment. Debby and Jim Clayton
Tom Landin
★★★★★
12/12/2019
From Email
Thanks for great service!
Cathy Rosendall
★★★★★
11/26/2019
From Email
Service was great and they saved me money at the same time. Can’t beat that.
Dennis Schripsema
★★★★★
11/26/2019
From Email
great service as always would not go anywhere else!
Nell
★★★★★
11/25/2019
From Email
In and out fast on a rainy, rainy day. Synthetic oil change and a quick overall check before a road trip. Thanks!
Gordon Herrema
★★★★★
11/23/2019
From Email
When I need work on my van or my wife's car, there is only one place I will go & that's Auto Centric. Thanks to them, my vehicles are running GREAT!!!
Robert Dean
★★★★★
11/13/2019
From Email
Fast, honest, good customer service.
Lee Chase
★★★★★
11/12/2019
From Email
Timely, fair, thorough and go the extra mile!
Tom Landin
★★★★★
11/12/2019
From Email
Great service!
Anonymous
★★★★★
11/04/2019
From Email
Couldn't ask for a better group of people to service my car. They have been serving me for close to 20 years. Very clean and comfortable waiting area. Friendly and trustworthy.
Steve Labenz
★★★★★
11/03/2019
From Email
Great work as always.
Grant Sutton
★★★★★
11/02/2019
From Email
Trouble with my browser on earlier rating| always perfect, reliable work. I wouldn't take my cars anywhere else and haven't for the past 10+ years.
Amanda Spendlove
★★★★★
10/30/2019
Direct
Excellent company! Honest, trustworthy, and reliable! Great communication and follow-up. I love being able to trust the people working on my vehicles. Thanks Auto Centric!!
Ed Kurylo
★★★★★
10/28/2019
From Email
Great service as always.
Jon Spalding
★★★★★
10/27/2019
From Email
First time here...Great guys, great work, fast.... will use them again...
Aaron Salem
★★★★★
10/26/2019
From Email
Easy to use and communicated really well. They were quick to diagnose and fix the car. I definitely trusted them To really fix the car. Only thing is you’re paying a touch more than other places but I’d pay it for the convenience!
Bryan Duchane
★★★★★
10/18/2019
From Email
Autocentric is top-notch. My wife and I have been taking our vehicles to Tom and Jim since the 1980's. We can't say enough good things about them. They are very thorough and their work is excellent. They always treat their customers right and often go above and beyond to meet the customer needs. Tom and Jim are the best at what they do, and Greg at the front desk is very knowledgeable and helpful as well. We highly recommend taking your vehicles to Autocentric!
Bill Clawson
★★★★★
10/17/2019
From Email
Great place, friendly and clean.
Candy Siegel
★★★★★
10/15/2019
From Email
Excellent customer service!
Dennis Schripsema
★★★★★
10/09/2019
From Email
great work as always
Bill Campbell
★★★★★
10/09/2019
From Email
Always professional, caring to us as their customer and astute/cutting edge in managing our vehicle. We have been serviced by AutoCentric (formerly Ham's Auto) for the past 36 years--we trust them totally in providing top notch care and in offering advise. Their honesty and integrity is above reproach!
Ed Kurylo
★★★★★
09/28/2019
From Email
Didn't get my report for car via email re: '34 MB yet.
Raymond Ruiter
★★★★★
09/17/2019
From Email
They were able to see me same day. Very professional and price was reasonable.
Kyle Warmington
★★★★★
09/15/2019
From Email
These guys do great work! I use my truck everyday for work so I can’t have it down for long and I need it fixed right the first time so I don’t have to go back again for the same issue. I have been bringing my trucks there for a couple years now and they have offered great communication, follow through and thorough work. They are my go to place now!
Cathy Barnard
★★★★★
09/12/2019
From Email
Always professional, courteous, and prompt in responding.
Mr. Mullens
★★★★★
09/09/2019
From Email
Found problem (and other problems) with my Ford Fusion and sent various pictures of them. Fix ONLY what I want fixed and didn't tinker with other things. Will continue to bring my autos here. Thanks and God bless.
Gordon Herrema
★★★★★
08/30/2019
From Email
Thank you, Auto Centric! My van was running rough & noisy. Now it runs great & I have peace of mind when I am on the road.
Jim Henke
★★★★★
08/25/2019
From Email
Excellent service, quick to respond.
Don Potter
★★★★★
08/16/2019
From Email
I trust Autocectric to "take care" of my car, to be truthful in notifying me of needed work & doing all the procedures in a quality manner.
Sandra Bond
★★★★★
08/16/2019
From Email
Personal and professional service always..
Mark Stowe
★★★★★
08/15/2019
From Email
I can always depend on the crew at Auto-Centric to take the best care of our van. We have been trusting them for more than fifteen years. Jim and Greg are tops in our view. No other auto service establishment can even come close to having and holding our confidence and respect.
Don & Patti Szczepanski
★★★★★
08/11/2019
From Email
They were clear with explaining my problem, the cost and completion time.
Matthew Kossen
★★★★★
08/09/2019
From Email
Very helpful staff, very clean and neat facilities. Definitely recommend!
Rolf Bachman
★★★★★
08/08/2019
From Email
Gives fair and honest assessment, doesn’t push unnecessary services
Michael Bonney
★★★★★
08/05/2019
From Email
Needed my alternator replaced and of course this never happens at a good time. Recommend by AAA so I was towed there. Did a great job and even though they were busy, it was done in a day an a half! Thank you Auto Centric!!
Merry Lou Preston
★★★★★
08/03/2019
From Email
I have been a customer for many years & I'm always very satisfied. Merry Lou Preston
Walter Young
★★★★★
08/02/2019
From Email
As always, great speedy service. I highly recommend Auto Centric for keeping your vehicle in top condition.
Heather Reynolds
★★★★★
08/01/2019
From Email
Always professional and friendly. Fantastic service.
Anonymous
★★★★★
07/31/2019
From Email
Quick, nice and expert service.
Stuart & Sue Jonas
★★★★★
07/29/2019
From Email
Quick and Efficient!
Nellie Powell
★★★★★
07/29/2019
From Email
Have used Auto Centric for years, always great timely service, explanations, show me parts as needed, answer questions. Facility is wonderfully clean, there is a loaner car as needed. Very happy with the services provided.
Kathy Bardolph
★★★★★
07/29/2019
From Email
We've taken our cars in to Auto Centric for years and wouldn't go anywhere else. Honest, reasonable service, same crew year in and year out. Thanks!!
Bill Campbell
★★★★★
07/29/2019
From Email
The Auto Centric team has serviced our vehicles for the past 36 years. The team reflects the commitment of the owners to excellence in customer service, quality repairs at reasonable prices, and integrity in all areas of service.
Bryan Duchane
★★★★★
07/28/2019
From Email
My wife and I have been getting our vehicles serviced by Tom and Jim since the early 80's. We have never experienced a problem with them. Their service is consistently excellent and they always go above and beyond in treating their customers right. Greg at the front desk is top-notch as well - very knowledgeable and helpful. We highly recommend taking your vehicles to Autocentric.
Chad Terpstra
★★★★★
07/19/2019
From Email
From the first phone call, they exuded confidence and calm, and all the way through the repairs were professional and explained everything great. I felt very at east and that I could trust their opinion and work. Also they were super fast and cheaper than another shop I called! Will definitely keep them in mind for the future.
Brian Leonard
★★★★★
07/19/2019
From Email
Always prompt, fair, and complete.
Ed
★★★★★
07/18/2019
From Email
Very detailed, quality repairs. Would recommend to anyone.
Rory Mach
★★★★★
07/17/2019
From Email
Very professional
Candice Medler
★★★★★
07/17/2019
From Email
I would recommend Auto Centric to my friends fair pricing compared to other places they even gave me a ride home & back to pick up my car when it was done and to me that was a plus when I only have one car.
Billy P
★★★★★
07/12/2019
From Email
Its always a pleasure to have my car serviced at Auto Centric. The entire team is professional and very friendly. The service is quick and everything is explained before they move forward on the repairs. A long time customer and never disappointed. Thank you for the excellent service.
Andy Atwood
★★★★★
07/10/2019
From Email
I've been cared for by AutoCentric for three decades, at least. Lots of cars and trucks, domestic and foreign. I am always pleased with the fastidious care that is given to me, and my vehicles. If I need a loaner, it is there. Scheduled maintenance is followed and I've got over 200k miles on a Honda Odyssey, 197k on a Honda Ridgeline, 110k on a CRV. In the past I had a 1978 Dodge Ram rebuilt, Mitsubishi Eclipse, GMC Safari, and other vehicles over the years. Not the cheapest place, but they are careful with my vehicles and I have no surprises. I recommend them highly.
Jim &Amp| Debra Clayton
★★★★★
07/05/2019
From Email
Always trust your service to be respectable.... thank you!
Tom Landin
★★★★★
07/04/2019
From Email
Great, thanks for the good work you do!
Richard Stien
★★★★★
07/03/2019
From Email
4 years of quality service
Susan Zeagler
★★★★★
07/02/2019
From Email
Thanks for the great service!
Mike Zubrickas
★★★★★
07/01/2019
Direct
fast repair time professionally done a great place to bring your car for repairs.
Lisa
★★★★★
07/01/2019
From Email
We are so happy with the level of service we have received from the team at AutoCentric. They seem to really care about their customers, which is rare in this day and age!
Donna Schmidt
★★★★★
06/27/2019
From Email
Always excellent service - helpful, informative and fair.
Lois Orourke
★★★★★
06/23/2019
From Email
Nice environment, excellent service. I am a repeat customer, and will return again.
Michael Slaktoski
★★★★★
06/23/2019
From Email
Great job Loaner car was awesome so I wasn’t stuck without transportation
Stuart &Amp| Ann Berman
★★★★★
06/19/2019
From Email
Always receive honest, reliable and quality service here. I even have friends who now use them fir the same reason.
Gordon Herrema
★★★★★
06/18/2019
From Email
Auto Centric provides great & prompt srrvice. They are courteous & thorough & have taken great care of my wife's car & my van. I appreciate mechanics I can trust.
Dennis Schripsema
★★★★★
06/18/2019
From Email
Excellent all the way
Hilvor Cacho
★★★★★
06/17/2019
From Email
Great service, clean facility and friendly staff.
K S
★★★★★
06/14/2019
Direct
Honest, straightforward, excellent service. Explained everything in great detail with pictures. Highly recommend.
Mike Williams
★★★★★
06/13/2019
From Email
Well done. You were going to email me the receipt but its not attached.
Mike Kwast
★★★★★
06/13/2019
From Email
They are always happy and cheerful, efficient, and get to the problem so it can be effectively repaired.
John Trough
★★★★★
06/06/2019
From Email
I was looking for an alternative to the expensive dealership, and Auto Centric came up in my Google search. I gave them a call, they were able to fit me in, and had a 30K mile service done for a bit less than the dealer. The staff are courteous, professional, and most informative about my Honda Accord. They’ve been in business for a long time, and I believe that they’ve gained a new customer. Thank you! Fr. John
John Short
★★★★★
06/05/2019
From Email
have been a customer for over thirty years. They are the only shop I will use. Service is great. They stand behind their work. The last visit was to verify what a dealer told me about a warranty repair. Auto Centric inspected the vehicle and stated what they found, which was different from the dealer's determination. I went back to the dealer, because it was warranty work, with my new information. The dealer agreed with Auto Centric's analysis.
Joan Barry
★★★★★
06/05/2019
From Email
I got an appointment right away! Very friendly and knowledgeable staff. They provided a ride to and from my home because the car had to stay there for awhile. I will definitely return if I need repair work done again. Thank you!
Clyde Carpenter
★★★★★
05/31/2019
From Email
I was very pleased with the service, the work done on my truck was outstanding. I will go back to Auto Centric for any future work needed on my vehicle.
Ralph Pim
★★★★★
05/29/2019
From Email
After reading all the positive reviews online, we decided to call Auto Centric and set up an appointment for our Honda CRV. From our opening conversation on the phone, to the initial greeting upon my arrival at the shop, to the diagnostic test that was performed, and to the clarity of the explanation...everything was FIRST CLASS, PROFESSIONAL, and OUTSTANDING CUSTOMER SERVICE. It's a very caring environment. I highly recommend Auto Centric and will definitely be using them to service our vehicle in the future.
Bill Clawson
★★★★★
05/29/2019
From Email
Always prompt and efficient. Been going to Tom for years.
Anonymous
★★★★★
05/28/2019
From Email
Quick and excellent service all while letting the customer know accurate estimates on when repairs are expected to be finished.
Gary Garvin
★★★★★
05/24/2019
From Email
Very good service would go there again.
Amanda
★★★★★
05/24/2019
From Email
Great service! Highly recommend!
Daniel Robinson
★★★★★
05/23/2019
From Email
Quick and complete service. These guy's know their cars.
Robert Roper
★★★★★
05/18/2019
From Email
Fast, Courteous, Friendly service. Could not be happier with my experience!
Tammy Johnson
★★★★★
05/12/2019
From Email
Knowledgeable,courteous and professional staff. Quality work done in a promised time frame. Frequent updates on services when needed.
Stephanie Rentz
★★★★★
05/11/2019
From Email
We made an appointment for what we thought we needed and prepared our budget to spend $450. After initial testing, Greg called us and let us know the noise we were hearing was coming from noisy tires and we didn’t need to replace parts. Auto centric always has it’s customers best interest at heart. Customer service is top knotch!
Amber Shinew
★★★★★
05/10/2019
From Email
I decided to stop by this place because of all the really good reviews. Turns out it was the right choice. I was able to get my car to them after hours and it was fix by the next day. I got a call and the guy was amazing. Customer service is really top notch here! I will definitely be coming back for any issues with my car
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