Grand Rapids Auto Repair

Very satisfied.

Strongly recommend this company. Very strongly recommend. They completely understand what great customer service looks like. Super friendly. Super authentic. They have a very thoughtful customer waiting area. I cannot think of a single negative element of their business that is worthy of noting. I didn’t have any issues with my repairs and service but I am very confident that if I wasn’t 100% satisfied, they would make everything right, by any means necessary. This place has the management and vision to have a very long and successful business. And more power to them. They are doing everything right. Let them earn your business, you won’t be disappointed.

Very professional service. Tom & Greg explained the problem clearly and thoroughly and to my satisfaction. I am really happy I found Auto Centric.

Strongly recommend this company. Very strongly recommend. They completely understand what great customer service looks like. Super friendly. Super authentic. They have a very thoughtful customer waiting area. I cannot think of a single negative element of their business that is worthy of noting. I didn’t have any issues with my repairs and service but I am very confident that if I wasn’t 100% satisfied, they would make everything right, by any means necessary. This place has the management and vision to have a very long and successful business. And more power to them. They are doing everything right. Let them earn your business, you won’t be disappointed.

I put a very positive review on Google. SEB

Exceptionally positive experience! I am extremely particular about who services my vehicles, and did extensive research before selecting Auto Centric for a timing belt replacement on my Lexus. They did not disappoint. Their honesty, communication, attention to detail, and cleanliness are all exemplary. I traveled over 100 miles to have my car services by AutoCentric, and would gladly do it again. Truly outstanding experience.

I thought my experience was great, I could not be more satisfied. Everyone I came in contact with was very knowledgeable and the thing I think I like best is they fix what needs fixing and it's done right. I have come in twice now and the timing belt replacement on my 2011 pilot was a big ticket item and after doing research I new it was going to be Auto Centric that was going to do the work, that was 15,000 miles ago you have an extremely happy Customer and will be coming back on my next maintenance from Cadillac whats a hundred miles when you find great service.

I always feel comfortable having my vehicle and my family's vehicles serviced here. I was referred to them by my favorite mechanic years ago, he had a lot of trust in them too. Greg and Tom are always honest about the repairs I need and always provide me with "good, better, best" options related to my repairs. The whole team is reliable, friendly and dependable.

Greg gave absolutely amazing customer service! My Subaru had a few hiccups with its repairs and Greg kept me informed and up-to-date throughout the repair process. He also assisted me when I had an error with my credit card and made everything work smoothly.

You are very professional & have a skilled staff. You have a clean shop & neat waiting room with drinks!