Grand Rapids Auto Repair

266 Reviews
Give Us a Call: (616) 364-4001
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Priceless...

We couldn't buy genuine, candid compliments such as these!

5

Always professional, caring to us as their customer and astute/cutting edge in managing our vehicle. We have been serviced by AutoCentric (formerly Ham's Auto) for the past 36 years--we trust them totally in providing top notch care and in offering advise. Their honesty and integrity is above reproach!

Thank you for the kind words, Bill. It is always a pleasure talking to you when you come in. It is an honor and privilege to have your trust to repair your vehicle!

- Auto Centric
5

Didn't get my report for car via email re: '34 MB yet.

Sorry about that Ed, I will resend it. Let me know if you receive it or not!

- Auto Centric
4

Thank you, Mark, for the review we really appreciate it. We strive for a five-star experience each and every time and I see we have not hit that for you while repairing your Toyota Rav4 and I am sorry. If you could reach out to me and let me know what we could have done better that would be great. We take all feedback very seriously and it helps us get better which we are able to serve everyone better. You can email me at [email protected] or give us a call 616-364-4001 we would be happy to hear from you! Greg and Tom

- Auto Centric
5

AutoCentric is great! Friendly intelligent service that makes you comfortable with your options and decision-making

Thank you for the privilege to serve your Volvo all of these years, Tony. car repair sometimes there is not a one size fits all answer to the problem. We like to give options (when we can) and let you deiced what is best for you at that time! Greg and Tom

- Auto Centric
5

great car fixing it is clean and no dirt but will drive to the dirt

Thank you, Cameron! Glad to hear your Subaru is running good! If you need anything else just let us know! Greg and Tom

- Auto Centric
5

They were able to see me same day. Very professional and price was reasonable.

Thank you Raymond for sharing your experience. We really appreciate that. I'm glad that we were able to get you and your truck back on the road and was able to give you a few options for repairs.

- Auto Centric
5

These guys do great work! I use my truck everyday for work so I can’t have it down for long and I need it fixed right the first time so I don’t have to go back again for the same issue. I have been bringing my trucks there for a couple years now and they have offered great communication, follow through and thorough work. They are my go to place now!

Thank you for all the kind words, Kyle. We are glad to hear that we are your go-to place it means a lot. Thank you for your loyalty. We are glad that we can keep your truck going down the road and get you back to work as soon as possible!

- Auto Centric
5

Excellent work. Fair pricing. Super friendly and very clean facilities. Highly recommended!!!

Thank you for the wonderful words, Joel, It was a pleasure meeting you and getting to work with you. Thank you for the opportunity to work on your Cadillac! Greg and Tom

- Auto Centric
5

Our family has been taking our many vehicles to Ham's/Auto Centric for close to 30 years. Cars and trucks, foreign and domestic, old and new. Currently a 2001 Honda Odyssey, a 2007 Honda Ridgeline, a 2009 Honda CRV, and a 2003 Lexus SC430. Auto Centric is the only mechanic to have touched these vehicles. What is especially comforting is they way follow the recommended maintenance schedule and work to anticipate any problems. Not the cheapest, but I do believe they are the best mechanics around. Tom and Greg at the front end, and Jim in the garage, provide excellent service and a pleasant experience. I highly recommend them to my friends, as I am now doing to you. Try Auto Centric.

Thank you for the wonderful feedback and taking the time to share with others what you have experienced with us for the past 30 years! It is an honor to work with you and your family for all these years. Thank you for seeing the value that we provide from the maintenance items to the major repairs. We know that we are not the cheapest (also not the most expensive) but we believe the perfect combination to achieve the all-around value. Greg and Tom

- Auto Centric
5

I have been very pleased with Auto Centric. For the last several years they have repaired my van & my wife's car. I would not go anywhere else. Gord.

Thank you, Gord, for taking the time to give us feedback. We appreciate all the feedback. It's a pleasure to work with you and make sure that your vehicles are running and driving as they should be. We are glad to hear that you would not go anywhere else and we appreciate that loyalty! Greg and Tom

- Auto Centric
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