Benefits For You

Customer benefits you will experience when doing business with Auto Centric.

100% Satisfaction

We are a AAA Approved Repair facility with a long-term 99% Customer Satisfaction rating on the AAA annual survey. (We're working hard to please that last 1%!)

Done Right The 1st Time

You expect quality workmanship. This means getting the work done correctly the first time with no bothersome comebacks. Our commitment to excellence in service quality is second to none. We employ ASE Certified Technicians and Service Advisors, we use high tech equipment, and we install high-quality parts in your vehicles.

No Worry Guarantee

No hassle warranty. If it's not right, we will fix it.

No Surprise bills when you pick up your vehicle

You know up front what it will cost. We provide straight forward estimates and you are kept informed of any unforeseen issues during the repair. All work and charges must be pre-approved by you. We guarantee no billing surprises when you pick up your vehicle.

Transportation Assistance

We know how inconvenient it can be to be without your vehicle. We offer shuttle service, pick-up and delivery, and rental cars to make things easier for you.

Maintaining your new vehicle warranty

Is your vehicle still under a new car warranty? Contrary to popular belief, you do not have to bring your vehicle to the dealer in order to maintain the warranty. We service your vehicle and document what we did in such a way that will satisfy the warranty requirements. When we notice something with your vehicle that may be covered by the new car warranty or recall, we will let you know.

Service to Rave About

We were selected as the "Top Shop In The Midwest" and one of the five finalists for "Top Shop In The USA" two years in a row by a major industry publication. Our customers love to recommend us to their friends.

Auto Centric is committed to ensuring effective communication and digital accessibility to all users. We are continually improving the user experience for everyone, and apply the relevant accessibility standards to achieve these goals. We welcome your feedback. Please call Auto Centric (616) 364-4001 if you have any issues in accessing any area of our website.